Refund policy
GUARANTEE
When you receive an item that is damaged, you can report this to us by e-mail, the chat function on our website or the whats app number on your delivery note. We ask you to send us the order number and take some pictures and send them to us so that we can solve it for you immediately.
If, despite our very good quality, the elastic thread of a natural stone bracelet breaks, please send all remaining natural stones, etc. to us (at your expense) and we will ensure that your bracelet is fully repaired and returned to you as soon as possible. (6 months full warranty)
Our address:
Karma to Karma
Bosweg 46
1756CJ
't Zand (NH)
The Netherlands
When you receive an item that is damaged, you can report this to us by e-mail, the chat function on our website or the whats app number on your delivery note. We ask you to send us the order number and take some pictures and send them to us so that we can solve it for you immediately.
If, despite our very good quality, the elastic thread of a natural stone bracelet breaks, please send all remaining natural stones, etc. to us (at your expense) and we will ensure that your bracelet is fully repaired and returned to you as soon as possible. (6 months full warranty)
Our address:
Karma to Karma
Bosweg 46
1756CJ
't Zand (NH)
The Netherlands